FAQ
1. What type of wig is best for me—human hair or synthetic?
Answer: It depends on your lifestyle and preferences. Human hair wigs look the most natural and can be styled with heat tools, but they require more care. Synthetic wigs are lower maintenance and keep their style longer but aren’t as versatile.
2. How do I choose the right wig cap size?
Answer: Measure the circumference of your head from your hairline, behind your ears, and around the nape of your neck. Wig sizes typically come in petite, average, and large. We can help you measure during your consultation.
3. Will a wig look natural on me?
Answer: Yes! Our custom wigs are designed to mimic natural hairlines and scalp appearance. Lace fronts, monofilament tops, and high-quality construction ensure a realistic look and feel.
4. How long will my wig last?
Answer: Human hair wigs can last 1–2 years or longer with proper care. Synthetic wigs typically last 4–6 months with daily wear. Proper maintenance can extend your wig’s life significantly.
5. Can I sleep or shower in my wig?
Answer: It’s not recommended. Sleeping or showering in your wig can cause tangling, matting, and shorten its lifespan. Remove your wig at night and store it on a stand.
6. Will the wig stay on securely?
Answer: Yes! Our wigs can be secured with adjustable straps, combs, adhesive, or wig grips. We’ll help you choose the best option for your comfort and confidence.
7. Can I color or heat-style my wig?
Answer: Human hair wigs can be colored and styled just like natural hair. Synthetic wigs may be heat-resistant, but check the label—many synthetic wigs cannot be restyled with heat.
8. How do I wash and care for my wig?
Answer: Use wig-friendly shampoo and conditioner. Gently detangle before washing, then soak and rinse in cool water. Let your wig air dry on a wig stand—never wring or rub it.
9. Can I wear a wig if I still have some natural hair?
Answer: Absolutely! We offer wigs and toppers for partial hair loss as well as full wigs. Many clients blend their natural hair with a wig for a seamless look.
10. Do you offer medical-grade wigs for hair loss from cancer or alopecia?
Answer: Yes. We specialize in custom medical-grade cranial prosthesis wigs, ideal for individuals experiencing hair loss due to chemotherapy, alopecia, or other medical conditions. These wigs may also be eligible for insurance reimbursement.
11. Can I wear a wig every day?
Answer: Yes, you can wear your wig daily! Just be sure to give it proper care and let it rest when possible. Consider having a backup wig to rotate and reduce wear and tear.
12. Do wigs cause hair loss or damage to my scalp?
Answer: No, not if worn correctly. A properly fitted wig made with breathable materials will not damage your hair or scalp. Always avoid tight fits and give your scalp time to breathe.
13. What is a cranial prosthesis?
Answer: A cranial prosthesis is a medical-grade wig designed for individuals with hair loss due to medical conditions like cancer, alopecia, or burns. These wigs are often eligible for insurance coverage with a prescription.
14. How do I get my insurance to cover the cost of a medical wig?
Answer: You’ll need a prescription from your doctor stating "cranial prosthesis" and your diagnosis. We provide detailed invoices with medical codes to help you submit for reimbursement.
15. How do I store my wig when I’m not wearing it?
Answer: Store your wig on a wig stand or mannequin head to keep its shape. Keep it in a cool, dry place away from sunlight and heat to prevent damage.
16. Can I wear my wig during exercise or sports?
Answer: Yes, you can! For high-activity situations, consider a secure fit using a wig grip band or adhesives. You might also want a backup wig specifically for exercise.
17. How do I know what color to choose for my wig?
Answer: You can match your natural shade, go a bit lighter or darker, or try something totally new! We offer virtual or in-person consultations to help find the perfect match for your skin tone and style.
18. Are your wigs customizable?
Answer: Yes! Our wigs can be customized by cap size, length, density, hair color, parting style, and more. We specialize in creating wigs that look and feel like your real hair.
19. How do I travel with my wig?
Answer: Use a protective wig case or satin bag. For longer trips, consider bringing a portable wig stand and avoid placing the wig under heavy items in your luggage.
20. What makes your wigs different from store-bought or fashion wigs?
Answer: Our wigs are custom-made with premium materials, natural hairlines, and tailored fits. Unlike fashion wigs, our pieces are designed for long-term wear, comfort, and medical needs.
21. How long before my custom wig order is shipped out?
Answer: For Custom Wigs, the processing time is 12-13 weeks. For Ready to Ship wigs, the processing time is 1-2 business days.
22. What is the estimated delivery once my order is shipped?
Answer: Approx. 3-5 business days.
23. What are Ready to Ship Wigs?
Answer: Ready to ship wigs are wigs that are not constructed to a specific individual's measurements. These wigs come in three sizes: Small, Medium, Large.
24. How can I order a Custom Wig?
Answer: Simply select the Custom Wig and choose options from the product description menu.
25. I don't know which lace to choose for my skin tone, what should I do?
Answer:
- HD for best results
- Swiss transparent lace
26. Are all the wigs glueless?
Answer: Closure wigs are all glueless. Frontals, on the other hand, are not glueless because the ear tabs have to some products to hold it down.
27. What is the difference between Raw and Virgin Hair?
Answer:
Raw Hair is unprocessed while Virgin Hair is steam-processed.
Raw Hair Curl/Wave pattern are not uniform and it can vary from light brown to dark brown colors. The texture of Raw Hair is more coarse than Virgin Hair.
Virgin Hair is steam-processed to achieve various curl and wave patterns.